Shipping policy

Shipping Policy

All prices are in Australian dollars (AUD). Shipping costs and available options are confirmed at checkout before you pay.

Dispatch

Orders are dispatched within 3 business days.

Shipping within Australia

MTB parts

  • Standard shipping: free
  • Estimated delivery: 5 to 14 business days
  • Express shipping is not available on MTB parts

All other products

  • Standard shipping: $15, estimated delivery 2 to 8 business days
  • Express shipping: $20

Delivery to regional and remote addresses can take longer.

International shipping

MTB parts ship for a flat $8 per order, with estimated delivery of 10 to 15 business days, to:

Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Israel, Japan, Malaysia, New Zealand, Singapore, South Korea, Sweden, Switzerland, United Arab Emirates and United Kingdom.

  • We do not currently ship to the United States.
  • Products other than MTB parts are only available within Australia.
  • Import duties and taxes may apply in your country and are not included in our shipping charge unless shown at checkout.

Orders with more than one type of product

If your order includes MTB parts and other products, they may ship separately. The shipping charge for each is shown at checkout.

Returns

See our Refund Policy for returns and refunds.

Questions

Email sales@chunkymonke.com.